Tasks/Responsibilities:

- SuccessFactors Subject Matter Expert and escalation point to SuccessFactors related queries and tasks
- Maintains the integrity of HR data within SuccessFactors
- Processing transactional initiatives of the SuccessFactors system to support the centralization of HR operational work globally
- Maintains and develops knowledge relating to the requirements of the SuccessFactors system
- Report building, modification and maintenance based on individual needs (Table reports, Canvas detailed/advanced reports, Pivot reports), experience with calculated column creation
- Regular audits of personal and organizational data
- Managing Mass Data Uploads across the global organization
- Global Assignment and Concurrent Employment profile management
- Setting up permissions for HR members and Leadership team
- Talent data and Recruitment Module support
- Support of employees in connection with Learning module
- Testing of annual performance evaluation forms, Launching Performance Appraisal Forms and supporting the process till form closing
- Conducts review of SuccessFactors workflows on a regular basis, makes recommendations on streamlining
- Coordinate testing and activities across processes when necessary
- Update relevant documentation related to process and systems (process centre, QRG’s, training material, etc.)
- Assess reporting needs, validate and define for whom the reports should be published.
- Run reports for KPIs · Collaborate with system experts in relevant support cases

Qualifications and experience:

- Completed Bachelor or Master degree
- Very good English skills (spoken and written)
- Strong knowledge of SuccessFactors modules and permissions and ServiceNow
- Proactively follows latest innovations/offerings
- Is familiar with technologies in the field of user interfaces
- Practiced at constructing and managing a global system at scale
- Excels at partnering with other functions and stakholders
- Ability to adapt to shifting needs
- Ability to generate insights from large datasets to identify trends and opportunities
- Familiar with laws and regulation (e.g., data privacy)