About the Role:
As a CRM Consultant, you’ll work on various projects supporting strategic and operational activities, beyond traditional CRM. Your focus will be to understand our clients’ business needs and implement solutions that streamline processes such as Sales, Marketing, Customer Satisfaction, and more.

What you will need to do in the role, and we will help you to do it:
Collaborate with clients to capture business requirements and translate them into CRM solutions using MS Dynamics Customer Engagement
Design, implement, and customize CRM systems (data models, business logic, etc.)
Support real-time business logic using NoCode and LowCode technologies
Provide documentation, training, and ongoing support to clients
Participate in Pre-Sales, Up-Sales, reporting, testing, and presenting new technologies
Depending on expertise, contribute to CRM architecture design

What skills and experience are essential for the position?
Experience implementing MS Dynamics Customer Engagement or PowerApps
Strong business analysis and communication skills
Ability to prioritize and manage multiple workflows
Fluent in English

Bonus Skills:
Knowledge of Microsoft technologies (Power BI, Power Automate, SharePoint, Power Apps)
Programming experience (C#, HTML, XML, JS)
German language skills

Tools You’ll Use:
MS Dynamics Customer Engagement (CRM)
MS Power Platform

Why we think you will love working here:
With us you count as a person, our doors are always open. We live the Qualysoft Team Spirit and stand for transparency! Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft. In addition, you can expect the following from us:

With us, the sky is the limit: every year we develop new, employee-oriented personnel development measures
We live a flexible and employee-oriented work arrangement
Our entertaining team events are unique and “memories for a lifetime”