Your future tasks will be...

· The Services Sourcing Executive is a single point of contact for end user customers and Sales for information, qualification and delivery of international solutions across Computacenter countries and Computacenter’s International Partner Network for product and non-complex services.

On a daily basis

· Qualification of all new inbound and outbound international opportunities updating the relevant trackers
· Assist with margin, capability and pricing research in multiple countries
· Ensure multi-country quotations are processed within specific requested timelines and requirements
· Ensure quotes are technically vetted as required – ensure that local quotations are generated using correct Deskside Intervention Pricing and Partner specific quotes
· Ensure product and service orders are processed within customer specific SLA in each country
· Produce tracking reports as required by customers and for internal governance
· Take ownership of the resolution of Partner purchase order and invoice queries
· Regular contact with Internal service provider to control cost and revenue.

You are the ideal candidate if...

· You are fluent in English and German paired with good communication skills
· You are able to multi-task and prioritise workload
· You have good Administrative experience, attention to detail and accuracy
· You are good with Customers – you are able to listen and understand the needs of customers and sales
· You possess the ability to take ownership of queries/problems to resolution
· You have good understanding of MS Office, Outlook, Excel, Word
· You are able to deal effectively with difficult internal and external customer situations
· You have cultural sensitivity and awareness
· You are a team player
· You have good interpersonal, literacy and numeracy skills and the ability to build relationships.