-- Qualification of all new inbound and outbound international opportunities updating the relevant trackers

-- Assist with margin, capability and pricing research in multiple countries

-- Ensure multi-country quotations are processed within specific requested timelines and requirements

-- Ensure quotes are technically vetted as required – ensure that local quotations are generated using correct Deskside Intervention Pricing and Partner specific quotes

-- Ensure product and service orders are processed within customer specific SLA in each country

-- Produce tracking reports as required by customers and for internal governance

-- Take ownership of the resolution of Partner purchase order and invoice queries

-- Regular contact with Internal service provider to control cost and revenue

What You need to have

-- Ability to multi-task and prioritise workload

-- Good Administrative experience, attention to detail and accuracy

-- Customer care – ability to listen and understand the needs of customers and sales

-- Ability to take ownership of queries/problems to resolution

-- Good understanding of MS Office, Outlook, Excel, Word

-- Ability to deal effectively with difficult internal and external customer situations

-- Cultural sensitivity and awareness

-- Fluent in English and German & good communication skills

-- Team player attitude

-- Good interpersonal, literacy and numeracy skills and ability to build relationships

What we offer

-- Get to know with global managers and projects

-- Language courses & talent programmes

-- Fun & Diverse atmosphere

-- Home office & Flexible scheduling

-- Use and improve your language knowledge
-- Participate in trainings and talent programmes
-- Go through a professional and personal development
-- Work in a fun and diverse atmosphere
-- Have a stable workplace with flexible scheduling